Monday, February 29, 2016

Does Windows 10 contain an anti-virus program?

Answer Man

Is it true that an anti-virus program is built in to Windows 10? Do I need to buy another anti-virus program?

Windows 10 comes with the Windows Defender anti-virus program. Adding another anti-virus program defeats the purpose. You should not have more than one anti-virus program. You can disable Windows Defender and add another program if you wish, but I see no point in doing so.

Sunday, February 28, 2016

How can I tell how much memory the computer has?

Answer Man

I have a Windows 10 computer. How can I find out how much memory is in the computer?

Click in the search box and type About My PC. A screen will appear that will let you know what type of processor the computer has, whether the computer is 32 bit or 64 bit and how much memory the computer has.

Saturday, February 27, 2016

I have to sign in every 10 minutes

Answer Man

I don't know what is happening. I sign in to my Windows 10 computer and everything works well for about 10 minutes. Then the screen goes dark and a message comes up asking me to sign in again.

The problem is that your computer has been set up so that the screen goes dark after 10 minutes or the computer goes into sleep mode. Right click Start. Left click Control Panel. Left click Hardware and Left Click Power and Options and click on the drop down arrows to change the power settings from 10 minutes to Never.

Friday, February 26, 2016

How can I speed up my computer?

Answer Man

My computer has gotten slower and slower. How can I speed it up?

Computers may run slow for a variety of reasons. They include: Too many items in the start menu, viruses, nearly full hard drive, many temporary files, corrupted software, corrupted operating system, etc. The solutions include: Run updated anti-virus software. Replace the hard drive, uninstall and reinstall suspected software. Disable items in the start menu and reinstalling the operating system.

Thursday, February 25, 2016

How do I change read only attributes?

Answer Man

Somehow my external back up hard drive got changed to read only. I want to write to the drive, but, since the drive is read only, I can't back up. What's the solution?

You need to remove the read only attribute. To do so, hold down the windows key on the keyboard and press the letter R to bring up the command module. Click OK. Type diskpart. Wait for the screen to be populated. Type list volume and wait for the screen to be populated. Type select volume and the number of the drive you wish to alter. Type attributes diskclear read only.

Wednesday, February 24, 2016

How can I securely wipe my hard drive?

Answer Man

I am planning to give my old computer to someone, but want to ensure that the hard drive is clean and no information can be retrieved from it.  Do you know of a free program that will wipe the drive?

Try Disk Wipe The program is very easy to use and it will make your hard drive information irretrievable.

Tuesday, February 23, 2016

My computer screen goes blank after 10 minutes

Answer Man

My computer works fine, but the screen shuts off after 10 minutes.  Do you have any idea what might be wrong?

Of course there could be many reasons such as a thermal problem, bad sector on the hard drive, bad capacitors in the monitor, etc., but, I'm willing to bet that your power settings are set to put the computer in sleep mode after 10 minutes. Go into the control panel, hardware, and power settings. Adjust the power so that it never shuts down.

Monday, February 22, 2016

3 ways to improve wi-fi

Answer Man

My Wi-Fi strength is poor. How can I improve my connection?

You could buy a newer up-to-date router, install a repeater or purchase a powerline kit (transfers signal through electrical outlets).

Sunday, February 21, 2016

How can I revert my computer to Windows 7?

Answer Man

I updated my computer to Windows 10, but I don't like 10. Is there a way to go back to 7?

There is a way to go back to 7 if you do it within 30 days of the update. Type Recovery in the Search box and then click on Recovery above the search box. You will see an option to return to Windows 7. Click on the option.

Saturday, February 20, 2016

Avoiding fingerprints on an all-in-one computer

Answer Man

I bought an all-in-one computer, and it's driving me crazy. There are fingerprints everywhere. I can't clean the screen every five minutes. Do you have a solution?

I would use a computer stylus whenever possible. Styluses seem to work better than fingers, and they don't leave any prints. I even use a stylus in my car in order to keep the display clean. It works like a charm.

Friday, February 19, 2016

How can I get help with my Microsoft product?

Answer Man

I am having some problems with my Windows 10 computer. Is there a way to contact Microsoft to get answers?

Microsoft does have contact numbers, but as with many companies today, you might have difficulty getting through, and even if you do, they may want you to pay a hefty service fee. I suggest that you check out the following site before attempting to call:

Thursday, February 18, 2016

How can I see my computer specifications?

Answer Man

Is there a quick way to see my Windows 10 computer specifications?

Type "About your PC" in the search box that's next to Start. Then click on the same title that appears above the search box.

Wednesday, February 17, 2016

Have I lost my email?

Answer Man

I use AOL for my email.  My computer hard drive just went south. Have I lost all my emails?

You haven't lost emails or contacts. All that information is stored on AOL's servers and can be accessed from almost any computer anywhere in the world.

Tuesday, February 16, 2016

Is Windows 10 still free?

Answer Man

Is Windows 10 still free?

Windows 10 is a free upgrade for those who currently have Windows 7, 8 or 8.1 and will remain so until July 29, 2016. The current price which will probably carry over after July 29th is $119 for the home premium edition. I advise all who qualify for the free edition to upgrade now. Windows 10 is a fine operating system


Monday, February 15, 2016

Say Goodbye To Picasa

Google is abandoning Picasa, its photo editor and sharing service.

The desktop application will no longer be supported by Google beginning March 15, 2016, according to a company blog post, and in May the company will archive users' Picasa Web Albums.

A blog post from Google Photos head Anil Sabharwal said the company is retiring Picasa to focus on developing "one service that provides more functionality and works across mobile and desktop, rather than divide our efforts across two different products."

Google Photos was launched in mid-2015. It allows anyone with a Google account to automatically sync photos between their mobile device, laptop and a storage cloud with unlimited free space.

Google said the desktop photo editor will still be available for download, but it will no longer offer updates to keep the program compatible with new operating systems. Everything users have stored in Picasa Web Albums will be available on Google Photos, the company said.

"You will still be able to view, download, or delete your Picasa Web Albums, you just won't be able to create, organize or edit albums (you would now do this in Google Photos)," the post said.

Picasa was one of the first widely used photo editing programs on the market, and it was one of the first to offer easy uploads and online storage.

It was set up in 2002 with the help of entrepreneur Bill Gross's Idealab, and it was acquired by Google in 2004.

But Picasa's popularity has faded drastically, and Google Photos offers much of the same editing options and facial recognition technology.

Still, posts on a discussion forum indicated there are some loyal Picasa users who aren't eager to make the switch. "Picasa editing tools are user friendly. Adjusting contrast, cropping etc. The Google Plus tools are cumbersome, not as intuitive and lack the variety," one Google user wrote.

Another asked Google to make Picasa open source so that anyone can edit its code and offer an updated version, saying "the community can maintain it."

Credit: CNNMoney

How to add library books to Kindle

Answer Man

The Marion County Library no longer has an agreement with Overdrive, and I can't figure out how to check out e-books for use on my Kindle. Can you help?

The library now uses Axis 360 and Freading for e-books. Here's how to use Axis 360: Click on the Amazon store on your Kindle. Type Axis 360 in the search box. Click to download the Axis 360 app. After the download, click on the Axis 360 icon. Complete the information for Country, State and Library. Enter your library card number when prompted. Browse for the books you want and make selection. The Kindle will retain the information for future use.

Sunday, February 14, 2016

Why would I want to use a virtual machine?

Answer Man

What is a virtual machine and why would I want one?

A virtual machine lets you run an operating system within another operating system. Let's imagine that you are using Windows 10, but you would like to try Linux Mint. However, you don't want to replace one system with the other. You could install a virtual machine such as VMware within Windows and have Mint run without changing the Windows system.

Saturday, February 13, 2016

Executive Board Minutes

Oak Run Computer Club – Executive Board Minutes
February 12, 2016

Alan Marcus, President, called the meeting to order at 9:00AM. Members in attendance: Ron Kenyon, Bob Norton, Bob Leiner, Bill Cahill, Don Forgette, Richard Bambridge, Bob Kenlay, Linda Tingley and Alan Marcus.

Secretary’s report read by Bob Kenlay. The January Minutes were corrected reflect that the Computer Club meeting should be February 17.

Bob Norton read the Treasurer's Report. The current balance is $2317.33. We currently have 116 paid members.

Bob Kenlay will develop a plan for the topics to be presented for training classes based on the Survey questionnaire at our January Club meeting.

Linda Tingley will check with Ocala Regional for a presentation on “the basics of a smart phone” for our April 20 Computer Club meeting.

Richard Bambridge will check with Ocala Honda dealership for a presentation on “How to use Bluetooth in automobiles” at one of our future Computer Club meetings.

Ron Kenyon brought up the fact that our by-laws are somewhat different from our actual performed activities. Ron will review the differences and report at a future board meeting.

Alan Marcus will write up a change of wording for by-laws concerning taking the minutes at our regular club meetings.

Meeting adjourned at 9:35AM

Respectfully submitted,
Bob Kenlay, Secretary

What is backed up using file history?

Answer Man

What files are backed up using file history in Windows 10?

Libraries, desktop, contacts and favorites are backed up.

Friday, February 12, 2016

How to power cycle a modem

Answer Man

My modem frequently loses speed. I have been told that power cycling might fix the problem. What is power cycling and what does it do?

Power cycling is unplugging and plugging back in.

How to reboot your modem:

1. Shut down your device (computer, tablet, phone, etc.).

2. Unplug the power cord from the modem and your router. Verify you have unplugged the correct cords by checking that all the lights on the modem/router are turned OFF.

3. Wait 1 minute, then plug the power cord back into the modem and then the router.

4. Wait for the Internet light to turn green.

5. Turn your device back on.

6. Try connecting to the Internet.

Thursday, February 11, 2016

How do I install Windows 10? I have no DVD drive.

Answer Man

My Vista computer does not have a DVD drive. I want to buy and install Windows 10. How can I perform the install without a DVD drive?

You may be surprised to learn that Windows 10 doesn't come on a DVD drive. Microsoft ships a small flash drive containing the operating system.

Wednesday, February 10, 2016

How can I control notifications in Windows 10?

Answer Man

The notifications area in Windows 10 is annoying. It shows way more than I want to see. Is there a way to control what I see?

Click on Start, Settings, System and then Notifications. Scroll down to see how you can even control what Apps appear in the notification area.

Tuesday, February 9, 2016

Not happy with size of Start Menu

Answer Man

I am using Windows 10. I like the start menu, but I often want to see what's beneath it. Is there a way I can see the start menu and what's beneath it at the same time?

You can resize the start menu by dragging the top edge downward. That will let you see both screens at once.

Monday, February 8, 2016

How do I restore an image in Windows 10?

Answer Man

I created a system image as you explained in a previous post. How do I restore that image to a new hard drive?

Since the answer to your question depends upon many factors, I suggest that you look at the following response from Microsoft:

Sunday, February 7, 2016

How do I create an image in Windows 10?

Answer Man

How do I create an image of the contents of my computer in Windows 10?

Yesterday's post explained the difference between a back-up and a system image. In Windows 10, back-up is called File History. Image is called System Image.

To create an image, connect your back-up drive. Right click on the start button at the lower left of the screen. Left click Control panel.Left Click System and Security. Left click File History. Left click System Image Backup.

Saturday, February 6, 2016

Difference between back-up and image

Answer Man

When I perform a computer back-up, am I backing up Windows 10 or just my files?

First you need to understand two terms, back-up and imaging. A back-up normally saves copies of documents, photos, and downloads. It does not save Windows 10 or any other operating system. In order to save the operating system and all the programs on your computer, you need to create a system image. See the answer to my next post to learn how to create an image.

Friday, February 5, 2016

Quick way to determine system type

Answer Man

Can you tell me a quick way in Windows 10 to determine whether I'm using a 32 bit or 64 bit computer?

Type "System" in the search bar (Where it shows Cortana). Click on "system Information" and then look for "System Type".

Thursday, February 4, 2016

How does the Tracfone system work?

Answer Man

You mentioned that you use a Tracfone as your cell phone. How does the Tracfone system work?

Tracfone is a no-contract phone. You purchase the phone and then purchase cards in varying denominations and expiration dates. When the minutes, text allowances and data are gone, you must purchase new cards to be able to continue to use the phone. You can buy package deals on HSN and QVC that contain the phone, minutes and a charger and a year worth of usage.

Wednesday, February 3, 2016

Do you know of a site that lists restaurants in town?

Answer Man

There are lots of sites that list local restaurants, but most that I have seen aren't very good. Do you know of a good restaurant site?


Tuesday, February 2, 2016

Is there a quick way to stop running processes?

Answer Man

My computer frequently hangs up when I use some programs. Is there a quick way to get to the Task Manager to end those programs?

Right click on the task bar at the bottom of the screen. Then, left click on Task Manager.

Monday, February 1, 2016

How can I move files between a PC and a Macintosh

Answer Man

I would like to know how to move files from my PC to a new Mac.

The simplest way would be to copy the files to a flash drive. After the files have been copied, insert the drive into the Mac. An icon will appear on the Mac. Click on the icon to reveal the files.

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